TRAFFIT

Go to Mail, open a message and click Add as a sales activity at the top right:

Add a description of the activity and click Save:

How do I record a sales activity from the mailbox?

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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