If the following information appears in your Traffit account:

and you pay with a card, please check whether there is an additional message about missing 3D Secure authorization:

or if you pay by bank transfer, please make sure you have paid the invoice. If you have paid one or two days before the invoice due date, please be advised that processing your payment might take a while.

If you are concerned about losing access to your account, please contact your Account Manager. You can also send confirmation of the order.