You can manage your email templates in Settings → Email/SMS templates.
Templates are put in categories, that are mandatory. You can create a new template or a new category anytime on the top of this tab. Thanks to Search field on the left you can find a template basing on its name.
You can find the list of templates included under the category name. You can also rename or remove a category. You can change the order of the templates in a category or move them to another category using simple drag’n’drop:
Every template has the following information and options:
1. number of email automations using this template (click it to see the details)*
2. the email receiver:
C for candidate
U for user
HM for Hiring Manager
3. template preview
4. template edition
5. template duplication (without attachment)
6. removing a template
When creating a new template you have to:
enter its name
choose the receiver (user, candidate or Hiring Manager)
choose the category
enter the subject and the content of the email
When creating a new template you have to:
choose, it it will be active
use personalized elements, like candidates name or job name (Available fields visible on the right)
add an attachment (up to 20MB)
enter the HTML code to make it consistent with the company visual identification:
After creating a new email template your TRAFFIT will ask you if you want to create an email automation basing on it.
The email templates you create can be used to:
automate the emails based on the workflow
automate the emails based on a job
manually send emails to your candidates, users and Hiring managers
Check out this short video: