Email automation can be set up for every stage of the process.
Not in every case they will be sent. Here is a full list of cases with a description:
Case | Are automated emails sent to candidats | Are automated emails sent to user / Hiring Manager |
Candidate added manually to job (To the first step of the process) | No | Yes |
Candidate applied using application form | Yes | Yes |
Candidate added to job using API/Zapier (To the first step of the process) | No | Yes |
Candidate added to job using sourcing plugin (To the first step of the process) | No | Yes |
Candidate added to job automatically based on job's reference number in email header | Yes | Yes |
Candidate added to job using importer (To the first step of the process) | No | No |
Candidate moved manually to further stages | Yes | Yes |
Candidate moved to further stages by API/Zapier | Yes | Yes |
Candidate added to job but on further stages - any kind of adding method | Yes (based on target stages, automations not being sent for skipped stages) | Yes |
Candidate skipped stages (manual user action) | Yes (based on target stages, automations not being sent for skipped stages) | Yes |
Candidate was moved back to the stage where the automation was already sent | No (Traffit informs user who did the transition through blue bottom-up notification that email was already sent to candidate on specific date) | Yes |
Job is closed | No
| No |